Terms & Conditions
A 30% advance payment is required to confirm your booking. The remaining 70% must be paid before the tour begins, unless otherwise agreed.
Cancellations made 7+ days before the tour receive a 90% refund of the total amount. Cancellations made 3–6 days before the tour receive a 50% refund. Cancellations made less than 48 hours before departure receive no refund.
Payment methods accepted include Bank transfer, Mobile Money, or cash (local currency preferred unless agreed otherwise).
All refunds strictly exclude non-refundable fees already paid to third-party service providers (for example: national park entry fees, hotel reservations, and vehicle allocations).
3. Changes to Itinerary
4. Client Responsibility
5. Health & Safety
We reserve the right to adjust the itinerary due to unforeseen circumstances including weather, road conditions, and park regulations. When changes are necessary, we will notify you as early as possible and offer a suitable alternative.
Clients must carry valid identification and all required permits. Clients must follow safety instructions from guides at all times. Perception Safaris is not responsible for any loss of personal belongings during the trip.
It is the client's responsibility to inform us of any medical conditions or dietary requirements before the tour. Clients participate at their own risk; comprehensive travel insurance is strongly recommended for health, accidents, and cancellation.
6. Force Majeure
7. Park Rules
Perception Safaris shall not be held responsible for delays or cancellations caused by events beyond our operational control, including natural disasters, adverse weather conditions, civil strikes, and unforeseen park or conservation area closures.
All clients are expected to strictly obey national park and conservation area rules, including zero littering, refraining from disturbing wildlife, and staying inside vehicles during game drives unless specifically advised otherwise by the guide.
Bookings & Inquiries
For any questions or clarification regarding these terms, our booking schedules, or cancellation options, please contact us prior to confirming your tour.
+255 760 369 272
perceptionsafaris@gmail.com
Call or WhatsApp our Arusha team directly for instant reservation confirmation, departure updates, or itinerary adjustments.
Email our reservations desk for formal invoices, customized group inquiries, or specific dietary and accommodation requests.
